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Terms and conditions

Please take a moment to read these Terms and Conditions before submitting your deposit payment.

1. Terms and Conditions

It is mutually agreed that the following terms of agreement form an integral part of this Contract and that no variation or modification of this Contract shall be effective unless accepted by the Company and the Client in writing. Unless expressly stated by the Company in writing, all quotations and services agreed are accepted in the following terms and conditions.

2. Meaning of Words

In these conditions, the following words and expressions shall have the following meanings:

• “Company” means services provided by Kirsty Fraser hair and makeup.

• “Client” means any person with whom the Company enters into an agreement subject to these conditions.

• “Event” means the wedding, celebration or other occasion which the Company has agreed to an assignment under this Contract to officiate.

• “Event Fee” means the total fee quoted to a Client in respect of an assignment to officiate an Event.

3. Prices

The Event Fee is priced in accordance with the prevailing prices quoted by the Company at the time an enquiry is received or otherwise as agreed in writing between the Client and the Company. Additional fees for travel or an additional artist fee will be detailed on your booking form. Travel is charged at 20p per mile outside of Basingstoke, Hampshire which is where the Company operates from. Any other costs such as flights and accommodation for overseas work will be detailed in your booking form and will not be arranged until your deposit is paid. The deposit for an overseas job will include the cost of the travel fees incurred.

4. Confirmation of Bookings

A booking for the Event is confirmed when the required £50 deposit has been received by the Company from the Client. This secures your wedding date with the Company. Deposits received from the Client are non-refundable, any exceptions to this would be at the sole discretion of the Company. I do offer a 2 day grace period following the trial to allow for any change of mind. After these 48 hours have passed the deposit is once again non-refundable. Please note that the Clients booking is not confirmed until the deposit is paid, the deposit will be deducted from your final payment. When a deposit payment is made online, the Clients name should be used as reference on all payments made to the Company.


5. Payments

The Client’s trial payment is due on the day of the trial, payment should be made by cash at the appointment or bank transfer to the Company. The remaining balance for the Clients Event must be transferred no later than 1 day before the Event allowing the funds to clear in time. 

6. Payment Method

The Client agrees to pay the Company by bank transfer.

Details for bank transfers:

Bank Name: Halifax

Account Name: Kirsty Fraser-Wade

Sort Code: 11-00-33

Account Number: 01195258. These details will also be listed on the invoice emailed to the Client ahead of the Event date. 

7. Balance of Payment

The remaining balance of the Event (i.e. the remainder of the Event Fee following deduction of any required deposit) is payable to the Company by the Client- no later than 7 days following the date of the Event.

Please note you may add to your booking after the trial but will not be able to deduct from your booking, once everything has been confirmed following the Client’s trial.

8. Failure to Perform

If the Company cannot perform this Contract due to the Company’s illness or other cause beyond the control of the parties, then the Company shall return the deposit to the Client but shall have no further liability. Although as the Company I have covering procedures in place so this does not happen. If there is notice of failure to perform the Company will try to find an appropriate replacement artist.

9. Liability

Every care is taken by the Company to officiate the ceremony in a professional manner, including cooperating with other Event suppliers where reasonably required. In the unlikely event of total failure, the liability of the Company shall be limited to a full refund of all money paid by the Client. Neither party shall be liable, under any event, for indirect or consequential loss.

10. Governing Law

Any contract between the Company and the Client shall in all respects be governed by and construed in accordance with English law and the parties hereto submit to jurisdiction of the English courts.

11. Changes to Terms and Conditions

Any modifications of this Contract must be in writing and signed by both the Client and the Company. If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.


If for any reason you wish to cancel your Event booking, your cancellation must be confirmed by email as soon as possible. I am a small, independently run business, I rely on the wedding bookings made in my diary during the relatively narrow wedding season. In the event of cancellation, you will be charged 50% of the total wedding hair/makeup fees if the booking is cancelled within 60 days of the wedding day. This is to cover against any loss of earnings for that day.

13. Data Protection

Please note as per the General Data Protection Regulation (GDPR) by contacting Kirsty Fraser hair and makeup you have given me the permission to use your personal information. I will never share or sell your data with any other organisation. Permission to use images from your Event or trial will be requested at the time of your appoinement. If for whatever reason you require me to destroy your information, then please notify the me immediately.

14. Contract agreement

Please take time to read through this contract fully before paying your deposit, by paying the deposit you as the Client are agreeing to the terms and conditions in this contact.

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